This framework agreement applies to online purchases from SignECOC. The transaction summary shown before payment forms an integral part of the agreement.
The seller is the company identified below. The buyer is the person or organisation entered at checkout. The agreement is formed when the buyer reviews the product, total price, taxes, payment and performance information and places the order electronically.
The subject is the digital service or vehicle credits selected at checkout. Its quantity, currency, taxes, total price and payment method are displayed before the order is confirmed and recorded with the transaction.
Credits are supplied electronically after verified payment. Each credit is consumed only under the displayed operation rules. Signing or submission may require a valid XML file, suitable certificate, authority permissions and available third-party systems.
Any mandatory statutory withdrawal right applies with its legal conditions and exceptions. The buyer will be asked for any consent or acknowledgement legally required before immediate performance of a digital service. Refund requests are handled under the Delivery, cancellation and refund terms.
Orders, payment confirmations, account movements and operation records may be retained as transaction evidence. Complaints may be sent to info@electroniccoc.eu. Consumers may also use competent consumer arbitration committees or consumer courts where applicable.
Mandatory law and transaction-specific pre-contract information take priority over this framework text. A separately signed enterprise agreement takes priority for the services it covers.
